Welcome to TrustGate IT. These Terms of Service ("Terms") govern your access to and use of our website at trustgateit.com and any services we provide. By using our website or engaging us for services, you agree to these Terms. If you do not agree, please do not use our website or services.
By accessing or using the TrustGate IT website ("Website"), submitting a form, contacting us, or engaging us for services, you confirm that:
TrustGate IT provides Microsoft 365 security, Intune, and compliance consulting services to small and medium businesses. Our offerings include — without limitation — security health checks, zero-trust identity rollouts, Microsoft Intune deployments, data protection, compliance readiness, and licence optimisation.
The Website itself is informational. It is not an offer to contract; engaging us for services requires a separate, mutually signed agreement (the "Engagement Agreement") setting out scope, fees, deliverables, timelines, and any service-specific terms.
If you engage TrustGate IT for consulting work, the following applies:
In the event of any inconsistency between these Terms and a signed Engagement Agreement, the Engagement Agreement prevails.
When using our Website, you agree not to:
We reserve the right to deny service, restrict access, or pursue legal remedies in response to any breach.
All content on the Website — including text, graphics, logos, images, page layouts, code, brand names, and the "TrustGate IT" name and marks — is the property of TrustGate IT or its licensors and is protected by Indian and international intellectual property laws.
You may view and download content for your personal, non-commercial use only. You may not reproduce, republish, distribute, or create derivative works from any content without our prior written permission.
Where we deliver consulting work, ownership of project deliverables is governed by the relevant Engagement Agreement. As a default, you receive a perpetual licence to use the deliverables for your internal business purposes, while we retain ownership of any underlying tools, methodologies, frameworks, and pre-existing know-how.
Information shared between you and TrustGate IT in the context of an enquiry or engagement is treated as confidential. We do not share, sell, or use confidential information except as needed to deliver our services or as required by law. This obligation continues after the engagement ends.
You similarly agree to keep confidential any non-public methodologies, pricing, or working materials we share with you, except for deliverables we have authorised you to use.
The Website and any free content (blog posts, lead-magnet downloads, articles, frameworks) are provided "as is" for informational purposes only. They do not constitute legal, financial, regulatory, or tailored security advice for your specific environment.
To the maximum extent permitted by law, we disclaim all warranties — express or implied — including merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement, in respect of the Website and any free content.
For paid consulting engagements, we will perform our work with reasonable skill and care, in line with industry standards and the specific terms of your Engagement Agreement.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes liability for fraud, gross negligence, wilful misconduct, or any liability that cannot lawfully be excluded.
You agree to indemnify and hold TrustGate IT, its directors, employees, contractors, and agents harmless from any claim, loss, damage, liability, or expense (including reasonable legal fees) arising out of:
Our Website may include links to or integrations with third-party services (e.g. Microsoft 365, Formspree, Tawk.to, Google Analytics, WhatsApp). We are not responsible for the content, terms, or practices of any third-party service. Your use of those services is governed by their own terms and privacy policies.
We may suspend or terminate your access to the Website at any time, without notice, for conduct that we reasonably believe violates these Terms or is harmful to other users, us, or third parties. Termination of an Engagement Agreement is governed by the terms of that agreement.
Provisions that by their nature should survive termination — including IP, confidentiality, disclaimers, liability, indemnification, and governing law — will continue to apply after termination.
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Subject to the dispute resolution clause below, the courts of Delhi, India shall have exclusive jurisdiction over any matter not resolved by arbitration.
If a dispute arises out of or in connection with these Terms, the parties will first attempt to resolve it through good-faith discussion within 30 days of written notice.
If unresolved, the dispute shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Delhi, India. The language of arbitration shall be English. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties.
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Website after changes are posted constitutes acceptance. For material changes affecting an active engagement, we will provide reasonable advance notice.
Questions about these Terms? Get in touch: