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This Cookie Policy explains how TrustGate IT uses cookies and similar tracking technologies on our website. It complements our Privacy Policy, which describes how we handle your personal data more generally.
Cookies are small text files that a website places on your device (computer, tablet, or phone) when you visit. They allow the site to recognise your device on subsequent visits, remember your preferences, and gather information about how the site is used.
"Cookies" in this policy also covers similar technologies such as web beacons, pixels, local storage, and session storage, which serve comparable purposes.
We use cookies for three main reasons:
These are required for the website to function. They do not require your consent because the site cannot work without them. They cannot be disabled.
These help us understand how visitors use the site so we can improve it. All data is aggregated and anonymised — we cannot identify individual visitors from analytics data alone. These cookies are loaded only after you give consent.
These power optional features of the site, such as live chat. They are loaded only when you interact with these features or accept cookies.
The table below summarises the main third-party cookies and similar technologies on our site, what they do, and how long they last. The exact list may change as providers update their software.
| Provider | Category | Purpose | Lifetime |
|---|---|---|---|
| Google Analytics (_ga, _ga_*) |
Analytics | Distinguish unique users and sessions; measure site usage | Up to 2 years |
| Microsoft Clarity (_clck, _clsk, MUID) |
Analytics | Anonymised heatmaps and session recordings | Session to 1 year |
| Tawk.to (TawkConnectionTime, ss/__tawkuuid) |
Functional | Maintains live chat session and visitor identity | Session to 6 months |
| Formspree | Essential | Spam protection on form submissions (only loaded when you submit a form) | Session |
| Google Fonts & CDN (fonts.googleapis.com, cdnjs) |
Essential | Loads fonts and icon libraries used by the site | No persistent cookies set |
Each third-party provider has its own privacy and cookie practices. You can read more here:
Change your choice for analytics and functional cookies at any time.
The first time you visit our site, a banner appears asking whether you accept analytics cookies. You can change this at any time by clicking "Cookie Settings" in the footer of any page on our site.
You can also manage and delete cookies directly through your browser settings. Most browsers allow you to:
Help links for popular browsers:
Note: blocking essential cookies may break parts of the site, including form submissions and the cookie banner itself.
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
Some browsers send a "Do Not Track" (DNT) signal indicating you do not want to be tracked. There is currently no industry consensus on how DNT signals should be honoured, so we do not currently respond to them. However, if you reject analytics cookies via our banner, we will not load analytics tracking on your visit.
We may update this Cookie Policy as our website, tools, or applicable laws change. The "Last updated" date at the top reflects the latest revision. Material changes affecting how we collect data will be highlighted via the cookie banner.
Questions about this Cookie Policy or your data?